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FAQ

Create an account or log in, choose your numbers manually or use Quick Pick, select the draw dates you want, and complete payment securely via credit card, debit card, or POLi.
Draws run every Tuesday and Friday at 8 PM NZST. Results are published live on our website immediately after the draw.
We accept Visa, Mastercard, POLi, Laybuy, and bank transfers. All transactions are processed through PCI-DSS compliant gateways for your security.
Prizes up to NZD 1,000 are credited automatically to your account within 24 hours. For larger winnings, our support team will contact you with instructions on verification and payout.
After registration, upload a valid ID (driver’s license or passport) and proof of address (utility bill or bank statement). Our team reviews documents within 48 hours to lift withdrawal limits.
You must be at least 18 years old and physically located within New Zealand at the time of purchase to participate. Geo-verification is performed for compliance.
Contact our 24/7 support via live chat on the site. We’re here to help with any questions or concerns.


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